Privacy Policy
Peter Collins Eyecare is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy explains how we collect, use, and store your data in accordance with UK data protection laws (including GDPR).
What information do we collect?
- Personal details (name, address, date of birth, contact information)
- Health and prescription information
- Appointment and payment details
- Website usage data (via cookies)
How do we use your information?
- To provide eye care services
- To manage appointments and patient records
- To communicate with you about your care
- To comply with legal and NHS requirements
- For internal record keeping and service improvement
How is your data stored?
Your data is stored securely, either electronically or in paper form, and is only accessible to authorised staff. We retain your records in line with NHS and legal guidelines.
Do we share your data?
We do not share your personal data with third parties except where required by law, with your explicit consent, or for your care (e.g., referrals to NHS or specialists).
Cookies
Our website uses cookies to improve your browsing experience. You can control cookie preferences in your browser settings.
Your rights
- You have the right to access, correct, or request deletion of your personal data.
- You can object to or restrict certain types of processing.
- To exercise your rights, please contact us using the details on our Contact page.
For more information about your rights, visit the Information Commissioner's Office (ICO) website at ico.org.uk.